• Person-Centred Care
  • Understanding Each Person's Needs
• Facilitated Case Conferencing
  • Why Use Facilitated Case Conferencing
  • Advance Care Planning
• Triggers
  • New or Worsening Symptoms
    • Case Study - Fred Wisp
  • Functional or Clinical Status Decline
    • Case Study - John Alland
  • Return to RACF or home
    • Case Study - Lenore Anderson
  • Poor Appetite or Decreased Oral Intake
    • Case Study - Joan Prentice
  • Family Distress or Disagreement About Care
    • Case Study - Antony Paparo
• Preparation for Facilitated Case Conferencing
  • Planning - Attendance
  • Preparation
  • Gather Relevant Information About the Person
• Conducting a Facilitated Case Conference
  • Role of the Chair
• Engaging GPs
  • Communication Strategies
• Engaging Families / Carers
  • Managing Conflict
  • Communication - prognosis and end of life issues
• Resources
  • Forms and Tools
  • Educational videos
  • Useful links
• About Us
  • Contact Us

Forms and Tools

• Planning checklist (174kb pdf)
• Staff communication sheet (196kb pdf)
• Family consent and agenda items (147kb pdf)
• FAQs for families (232kb pdf)
• Duty description and key competencies for case conference coordinators (194kb pdf)
• The CALM approach to managing conflict (183kb pdf)

Last updated 10 December 2015