If a person’s care is already being managed by a palliative care service, they should always be contacted first for advice regarding care and symptom management. However, if the person does not have a palliative care service or their service is not available after hours, contacting a palliative care support service in your jurisdiction is the next step.
ACT
Call the relevant hospital switchboard and ask for the palliative care specialist on call: North Canberra Hospital – 02 6201 6111 | The Canberra Hospital – 02 6244 2222
NT
Palliative Care After Hours Support: Top End: 08 8922 6761 or 1800 642 713 | Central Australia: 08 8951 6762 or 08 8951 7777
NSW
Palliative Care After Hours Helpline: 1800 548 225
QLD
1300 PALLDR: 1300 725 537 – 24/7 palliative care advice hotline for doctors, NPs, paramedics and pharmacists
1300 PALLCR: 1300 725 527 – 24/7 hotline for nurses and allied health in all care environments.
SA
Statewide 24/7 palliative care support line (for clinician use only): 1300 673 122
Tas
After hours telephone advice and support for health professionals (4:30pm to 10pm Mon to Fri | 8am to 4:30pm Weekends and Public holidays): Contact via Royal Hobart Hospital switchboard 03 6166 8308.
Vic
Palliative Care Advisory Service 1800 360 000 (7am – 10pm everyday)
Victorian Virtual Emergency Department (Healthcare Providers) – available 24/7
WA
Palliative Care Outreach Service: 1300 55 86 55 24/7 Telephone Advisory Service for advice on pain and symptom management, medication advice.