Queensland

Palliative care organisations

• Palliative Care QLD Inc. Tel: (07) 3842 3242
• PalAssist: Palliative care support and advice. Tel: 1800 772 273
• Palliative Care Australia. Phone: (02) 6232 0700

Carers support

• Carers Queensland
• The Compassionate Friends Queensland: For support and care of families, following the death of a child Tel: 1300 064 068
• Karuna: A charity organisation offering services, including home care and counselling within Queensland
• healthdirect: For resources and information on caring for others, respite care, and residential care
• My Aged Care: Helpful information for carers Tel: 1800 200 422

Health services

• My Aged Care services: To arrange an aged care assessment Tel 1800 200 422
  
• Find a provider: If you have already been assessed and are ready to find a suitable local service provider
• 13 HEALTH: A 24-hour, seven-day-a-week statewide service, providing access to health information, triage and referral Tel: 13 432 584
• Queensland Government’s Community Support Scheme
• Queensland Government’s Find a Health Service by type and location
• GP helpline: For after-hours medical advice when you cannot access your usual general practitioner Tel: 1800 022 222
• healthdirect National Health Service Directory

Information and advice

• Advance Health Directive
• Support - Cancer Council
• Carer Gateway
• Queensland Government information for People with disability. Enquiries: 13 74 68
• Infoxchange Service Seeker
• Kids Helpline: Free support and counselling to talk through problems for people aged 5-25 Tel: 1800 55 1800
• Legal Aid (QLD)
• Lifeline. Phone: 13 11 14
• MensLine Australia: Free telephone and online counselling service for Australian men Tel: 1300 789 978
• Advance Care Planning Australia: Information on advance care planning

Equipment and supplies

• LifeTech Australia: Assistive technology
• Medical Aids Subsidy Scheme
• Payment funds for essential medical equipment (e.g., for a dialysis machine or an oxygen concentrator)

Transport and travel

• Angel Flight Australia: For coordinating free, non-emergency flights and transfers to access specialist medical treatments Tel: 1300 726 567
• Transport & Car Rentals for People with Disabilities in Australia
• Cancer Council Queensland Transport Services
• Disability parking permits
• National Public Toilet Map
• Patient Travel Subsidy Scheme (PTSS) (QLD)
• Taxi Subsidy Scheme and Life Payment
• Translink accessible services

Financial assistance

• Centrelink - Services Australia
• Payments and services for caring for someone
• Disability Support Pension
• Health Care Card
• Department of Veterans’ Affairs: Support for those who serve or have served in defence of our nation, and their families

Help within your home

• The Australian government My Aged Care website: Find out which services are available and how to access them
• Centacare Community Care Services
• Commonwealth Home Support Programme: If you want to stay in your own home, but need some help with daily tasks or require entry level care
• Home modification: Better Health Channel provides a checklist for use when considering home modifications
• Queensland government's Home modifications information
• Queensland Meals on Wheels

Complaints process

• Office of the Health Ombudsman Phone: 13 36 46
  
• Complaintline: For guidance on how to make a complain about health practitioners
• The Australian Government Aged Care Quality and Safety Commission site: For guidance on how to lodge a complaint or raise a concern, with a complaint lodgement form

Last updated 15 July 2024