Northern Territory

Palliative care organisations

• Northern Territory Government - Palliative care
• Tel (Top End): (08) 8922 7962
• Tel (Central Australia): (08) 8951 6762
• Palliative Care Australia. Phone: (02) 6232 0700

Carers support

• Carers NT
• healthdirect: For resources and information on caring for others, respite care, and residential care
• My Aged Care website has some helpful information for carers. Phone: 1800 200 422
• For young carers: Young Carers Australia - Northern Territory

Health services

• My Aged Care services: To arrange an aged care assessment Tel 1800 200 422
  • Find a provider: If you have already been assessed and are ready to find a suitable local service provider
• Health and Community Services Complaints Commission Phone: 1800 004 474
• GP helpline: For after-hours medical advice when you cannot access your usual general practitioner Tel: 1800 022 222
• Northern Territory Community Care Centres
• healthdirect National Health Service Directory.

Information and advice

• Carer Gateway
• Infoxchange Service Seeker
• Kids Help Line: Free support and counselling to talk through problems for people aged 5-25 Tel: 1800 55 1800
• Lifeline: For crisis support and suicide prevention Tel: 13 11 14
• MensLine Australia: Free telephone and online counselling service for Australian men Tel: 1300 789 978
• Northern Territory Legal Aid Commission
• Advance Care Planning Australia: Information on advance care planning

Equipment and supplies

• Australia’s National Equipment Database (NED) Tel: 1300 885 886
• National Disability Insurance Scheme (NDIS)
• Payment funds for essential medical equipment (e.g., for a dialysis machine or an oxygen concentrator)

Transport and travel

• Alice Springs bus services
• Alice Springs Town Council
• Angel Flight Australia: For coordinating free, non-emergency flights and transfers to access specialist medical treatments Tel: 1300 726 567
• Transport and car rentals for people with disabilities in Australia
• Darwin City Council
• National Public Toilet Map
• Patient Assistance Travel Scheme (NT)
• Public transport and cycling

Financial assistance

• Centrelink - Services Australia:
• Payments and services for caring for someone
• Disability Support Pension
• Health Care Card
• Department of Veterans’ Affairs: Support for those who serve or have served in defence of our nation, and their families
  
• Concessions and payments for living expenses
  

Help within your home

• The Commonwealth Government funds a range of services for older Australians. You can find details at the My Aged Care website
• Commonwealth Home Support Programme: If you want to stay in your own home, but need some help with daily tasks or require entry level care
  
• Home modification: Better Health Channel provides a checklist for use when considering home modifications
  
• Meals on Wheels.
  

Complaints process

• Complaintline: For guidance on how to make a complain about health practitioners
• The Australian Government Aged Care Quality and Safety Commission site: For guidance on how to lodge a complaint or raise a concern, with a complaint lodgement form

Last updated 15 July 2024